Mailed diplomas will not be forwarded by the Post Office. If you expect to move after graduation, update the Home Address in your Student Center while you have access to ConnectCarolina. If your diploma has already been mailed, it might be returned to our office, but it might not. If it is returned, we are happy to send it to your new address (if you have one listed); otherwise, we will keep it in our office until you contact us. If it is not returned, you will be responsible for ordering a replacement copy.
Diplomas sent to international addresses are shipped via regular international US postal service, which does not include tracking information. Also be aware that diploma tubes must pass through the destination country’s Customs Office, which can significantly delay delivery. Graduates with overseas home addresses may want to consider requesting expedited delivery (see below), which includes tracking information.
Graduates may request delivery of their diploma via Federal Express at a cost of $15/domestic, $30/international, which provides tracking information and expedited delivery. Please email the Records Team for instructions.
See the Diploma Distribution Dates by Term page for the diploma mailing schedule. Mailed diplomas are rolled into white 18″ mailing tubes and shipping via US postal service. Tracking or delivery confirmation is not included. If it has been more than four weeks since your diploma should have arrived according to the distribution schedule below and you still reside at the Home Address listed on your ConnectCarolina account, email your name, PID, and home address to the Records Team to request assistance.
Have questions about diploma distribution?
Send an email to the records team at firstname.lastname@example.org.