Official Transcripts

Click on these links to learn more about ordering official transcripts.

Ordering Transcripts

  1. Go to http://connectcarolina.unc.edu.
  2. Click on the ConnectCarolina Student Center link and log in with your Onyen and password.
  3. Under the Academics section on your Student Center, click on the “Order an Official Transcript” link.
    Note:  If the link does not open for you, it may be due to your browser’s pop-up blocker; try turning that off, reloading the page, and clicking on the link again.
  4. This will direct you to the Credentials Inc. website, where you can place your order. Be sure to complete all the steps in the ordering process to submit your order.

Additional transcript ordering information, including a listing of fees, options to pick up your transcript, additional delivery options, and instructions for attachments, can be found in our FAQ.

Check the status of your order at any time by entering your Order Number here: https://www.credentials-inc.com/cgi-bin/rechkcgi.pgm?TPORDER002974

You can click on the TranscriptsPlus icon below to place your order.  Be sure to complete all the steps in the ordering process to submit your order.

Ordering Transcripts

Check the status of your order at any time by entering your Order Number here: https://www.credentials-inc.com/cgi-bin/rechkcgi.pgm?TPORDER002974

Note:  You will be asked for your student ID (PID) when placing your order.  If you do not know your student ID, please visit https://pid.itsapps.unc.edu/PIDCreate/jsp/wmp.jsp

Additional transcript ordering information, including a listing of fees, options to pick up your transcript, additional delivery options, and instructions for attachments, can be found in our FAQ. If you have additional questions after reviewing our FAQs, please contact us at transcript@unc.edu.

If you prefer, you may call Credentials Inc. at 847-716-3005 to place your transcript request behind their firewall.   There is an additional operator surcharge of $10 for placing orders over the telephone.

Unofficial Transcripts

Click on these links to learn more about obtaining your Unofficial Transcript.

  1. Navigate to http://connectcarolinaportal.sites.unc.edu/
  2. Click on the ConnectCarolina Student Center link and log in with your Onyen and password.
  3. Click on the My Academics link in the Academics area of your Student Center.Ordering Transcripts
  4. Select the View my internal transcript link from the My Academics page.Ordering Transcripts
    Important: If the “View my internal transcript” link does not open for you, it is likely due to your browser’s pop-up blocker; try turning that off, reloading the page, and clicking on the link again.
  5. Use the browser’s print function (CTRL + P) to print your internal transcript.
    To save it as a PDF in the Google Chrome browser, hit CTRL + P and select “Save as PDF” from the “Change…” menu under “Destination.” (For both printing and saving as a PDF, if only the first page comes up in the print-preview window, try backing out of that window, clicking anywhere on the transcript, hitting CTRL + A to select the entire text of the transcript, and then hitting CTRL + P; and you should now see the all pages of it in the print-preview window.)

Note:   If you have enrollments prior to Fall 2010, your record needs to be validated before you can access your internal transcript. Once you try to process your request, you will receive a message that your report was not created due to a negative service indicator existing.  We will capture that information and then validate your record. You will then be able to access your internal transcript within a few days.

Ordering Transcripts

As an alumnus, alumna, or former student, you can access an unofficial transcript through the ConnectCarolina Student Center. Unofficial transcripts are printable and can also be saved as a PDF (please see step 9 below).   In order to access the Student Center, you will have to create a Guest ID. (Or, if you already have a Guest ID, proceed to step 2)

To set up a Guest ID:

  1. Navigate to https://itsapps.unc.edu/account/register/alumni.
    If you encounter issues creating your Guest ID (e.g. you receive a message saying that no records were found for you, or that you already have a Guest ID [but you don’t know it and/or its password]), the ITS Help Desk can assist if you contact them at (919) 962-HELP (962-4357) or via an online help ticket athttp://help.unc.edu.
    Also see http://help.unc.edu/help/unc-guest-id/ on the ITS site for answers to some common Guest ID questions.
  1. Navigate to http://connectcarolina.unc.edu and click the Login to ConnectCarolina (Faculty, staff & alumni) button at the right of the page.
    2
  1. Log in with your Guest ID and password.
  2. Select the SelfService button at the top of the left sidebar.
    3
  1. Select the “Student Center” link from the menu that will pop up.
    Ordering Transcripts

Note: If you don’t see a “Student Center” link here, it’s probably because you only recently created your Guest ID. It is normal for it to take up to 30 minutes for the “Student Center” link to show up after the first time you log in, so if you don’t see it, we recommend logging out and then back in after the full 30 minutes have passed.
If it’s still not showing up after that point, we recommend contacting our ITS office at (919) 962-4357 [962-HELP] or at one of the online help options available at http://help.unc.edu/helpdesk.

  1. Select the “My Academics” link in the Academics area of your Student Center.
    Ordering Transcripts
  1. Select the “View my internal transcript” link from the My Academics page.Ordering Transcripts
    Important: If the “View my internal transcript” link does not open for you, it is likely due to your browser’s pop-up blocker; try turning that off, reloading the page, and clicking on the link again.
  1. The internal transcript will be displayed.

Note:  If you have enrollments prior to Fall 2010 and have not obtained a transcript from us since then, your record will likely need to be validated before you can access your internal transcript.  If this is the case, you will receive an error message saying “Report not created. Negative service indicator exists.”   When you receive this message, it means the system has logged your attempt to view your internal transcript, your records have been put into our validation queue, and you can expect to be able to view your internal transcript within [3] business days. If you have any questions about this, feel free to contact us at transcript@unc.edu.

Ordering Transcripts

    • To print use the browser’s print function (CTRL + P) to print your internal transcript.  ***
    • To save it as a PDF in the Google Chrome browser, hit CTRL + P and select “Save as PDF” from the “Change…” menu under “Destination.”

Important:   Other browsers like Internet Explorer, Firefox, and Safari do not have this inbuilt feature as far as we know, but they do have extensions you can install to give them this feature. Try doing a Google search for “internet explorer save as pdf,” “firefox save as pdf,” etc., to find these.

*** For both printing and saving as a PDF, if only the first page comes up in the print-preview window, try backing out of that window, clicking anywhere on the transcript, hitting CTRL + A to select the entire text of the transcript, and then hitting CTRL + P; you should now see the all pages of it in the print-preview window.


Need additional help?

Email the transcript services team at:  transcript@unc.edu.